City of Ferndale
City of Ferndale | Oakland | MI
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Frequently Asked Questions
A step-by-step guide can be found here: Create an Account.
Payments can be made online using your credit card, bank account or your mobile wallet. A step-by-step guide can be found here: Pay a Bill.
Residents can enroll in automatic payments for their Utility accounts either when completing a payment or after a successful payment. Payments are made automatically on the due date. A step-by-step guide can be found here: AutoPay/Paperless.
Residents can enroll in paperless billing for their Utility accounts either when completing a payment or after a successful payment. A step-by-step guide can be found here: AutoPay/Paperless.
As a resident user, you can use the search bar on the BS&A Online homepage to search by Address, Name, and Parcel Number. Additionally, users can perform a Detailed Record Search where they can drill down further using application specific searches.